Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

LearnMate uses cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content.

2. Types of Cookies We Use

2.1 Essential Cookies (Required)

These cookies are necessary for the platform to function properly. They cannot be disabled.

• Authentication: Keep you logged in to your account
• Security: Protect against fraudulent activity and CSRF attacks
• Session Management: Remember your preferences during your visit
• Load Balancing: Distribute traffic across servers

2.2 Functional Cookies (Optional)

These cookies enhance functionality and personalization.

• Preferences: Remember your language, location, and display settings
• User Interface: Remember your UI preferences (dark mode, layout)
• Form Data: Remember information you've entered in forms

2.3 Analytics Cookies (Optional)

These cookies help us understand how users interact with our platform.

• Google Analytics: Track page views, session duration, bounce rate
• Usage Patterns: Understand which features are most popular
• Performance Monitoring: Identify and fix technical issues
• A/B Testing: Test different versions of features

2.4 Advertising Cookies (Optional)

These cookies are used for targeted advertising and remarketing.

• Facebook Pixel: Track conversions and show relevant ads on Facebook
• Google Ads: Display targeted advertisements on Google network
• Remarketing: Show ads to users who previously visited our site

3. Third-Party Cookies

We use the following third-party services that may set cookies:

3.1 Google Analytics

• Purpose: Website analytics and usage tracking
• Cookies: _ga, _gid, _gat
• Duration: Up to 2 years
• Privacy Policy: Google Privacy Policy

3.2 Facebook Pixel

• Purpose: Conversion tracking and targeted advertising
• Cookies: _fbp, fr
• Duration: Up to 90 days
• Privacy Policy: Facebook Data Policy

3.3 Razorpay

• Purpose: Payment processing and fraud prevention
• Cookies: rzp_device_id, rzp_checkout_anon_id
• Duration: Session and persistent
• Privacy Policy: Razorpay Privacy Policy

4. Cookie Duration

Cookies can be either session cookies or persistent cookies:

• Session Cookies: Deleted when you close your browser (e.g., authentication cookies)
• Persistent Cookies: Remain on your device for a set period (e.g., preference cookies for up to 1 year)

5. How to Control Cookies

5.1 Browser Settings

Most browsers allow you to control cookies through their settings:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Cookies and site permissions

5.2 Opt-Out Options

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Facebook Ads: Facebook Ad Preferences
• Do Not Track: Enable "Do Not Track" in your browser settings

5.3 Impact of Disabling Cookies

If you disable cookies, some features may not work properly:

• You may not be able to log in to your account
• Your preferences will not be saved
• Some pages may not display correctly
• You may see less relevant advertisements

6. Mobile App Tracking

If you use our mobile app (when available), we may use similar tracking technologies:

• Device Identifiers: IDFA (iOS), AAID (Android)
• App Analytics: Firebase Analytics, Crashlytics
• Push Notifications: Firebase Cloud Messaging

You can control app tracking through your device settings (iOS: Settings → Privacy → Tracking; Android: Settings → Google → Ads).

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology or legal requirements. The "Last Updated" date at the top of this page indicates when the policy was last revised.

Continued use of LearnMate after changes constitutes acceptance of the updated Cookie Policy.

8. Contact Us

If you have questions about our use of cookies, please contact us:

9. Compliance

This Cookie Policy complies with:

• Information Technology Act, 2000 (India)
• Information Technology (Reasonable Security Practices) Rules, 2011
• Google's Cookie Policy requirements
• Facebook's Cookie Policy requirements
• Razorpay's data protection requirements